THE WRENCHENGINE PLATFORM

Run the whole service day
with a connected record.

Stop rebuilding the job story between dispatch, technicians, parts, the customer, and billing.

Request a personalized demo

SCHEDULING & DISPATCH

Put field calls and shop appointments on one operating plan.

Match work with technician skills, geography, availability, customer commitments, and parts readiness.

Coordinate mobile assignments and scheduled shop visits.
Keep arrival windows, access details, and service updates attached to the work.
See capacity before making the next commitment.

Put field calls and shop appointments on one operating plan. — fictional WrenchEngine example — Fictional example workspace · Select to enlarge

CONNECTED WORK ORDERS

Carry the job story from request to closeout.

Give technicians the context to start and a practical place to record what happened.

Customer, asset, complaint, history, and approvals in one record.
Time, labor, parts, fluids, photos, notes, and supporting documents.
Mobile-friendly work in the field and the shop.

Carry the job story from request to closeout. — fictional WrenchEngine example — Fictional example workspace · Select to enlarge

BILLING & PAYMENTS

Prepare a financial record reviewers can follow.

Build invoices from connected service details, then keep review, delivery, and payment distinct.

Completeness checks before financial review.
Customer approvals, estimates, invoice delivery, and payment links in context.
Human approval remains the gate before sending.

Prepare a financial record reviewers can follow. — fictional WrenchEngine example — Fictional example workspace · Select to enlarge

PARTS & INVENTORY

Know what is available, used, ordered, or owed back.

Coordinate truck and location stock with purchasing, cores, returns, and service demand.

Truck and location availability.
Vendor orders linked to the work they support.
Visible ownership for core returns and credits.

Know what is available, used, ordered, or owed back. — fictional WrenchEngine example — Fictional example workspace · Select to enlarge

CUSTOMER EXPERIENCE

Keep the fleet informed
without fragmenting the record.

Estimates and customer approvals
Service progress and changing expectations
Invoice delivery and payment links
One asset history across mobile, shop, and maintenance work

INTEGRATIONS

Connect operational context
and accounting continuity.

Use Samsara connections for relevant fleet and asset context, and QuickBooks connections to support accounting continuity.

WrenchEngine keeps operational work visible while connected systems continue serving their established roles. Integration availability and rollout are addressed in a tailored proposal.

OPTIONAL UPGRADES

Copilots extend the platform.
Your team keeps control.

The core platform stands on its own. AI products are optional upgrades; we’ll confirm the right configuration in your proposal.

Optional upgrade

Dispatcher support

Dispatcher Copilot shadows the live call, captures what the caller says, and builds a service-order draft for the dispatcher to review. The dispatcher supplies any missing details and decides what to approve.

AI Dispatcher handles after-hours call intake so the next team can review the request and coordinate the response.

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Optional upgrade

Technician & closeout support

Technician Copilot drafts the invoice from actual recorded work and gives time-overrun warnings. Voice-first support keeps text and touch available.

Coming soon for technicians

AI service-order completeness review checks for gaps before a person reviews and approves the invoice. Invoice creation never authorizes sending or payment collection.

Request a personalized demo

COMING SOON

More support for
the work ahead.

These capabilities are not included in the initial release. Timing and availability will be confirmed.

Coming soon
Technician day planning
Help technicians prepare their day around assigned jobs and customer commitments.
Coming soon
Pre-departure stock checks
Have TC check truck inventory against the work ahead, so missing material can be addressed before departure.
Coming soon
End-of-day replenishment
Help the technician identify what needs replenishing after the day’s recorded parts usage.
Coming soon
Supplier ordering through TC
Extend TC support to supplier calls, price and availability checks, and order placement. Your team handles supplier contact and orders in the initial release.
Coming soon
Receipt matching
Compare receipts with the parts record to surface differences for a person to review.
Coming soon
Dispatcher coaching
Add in-call prompts for access instructions, contact details, and timing, beyond capturing what the caller says.
Coming soon
Bay and lift scheduling
Bring bay and lift availability into shop scheduling, alongside appointments and technician assignments.
Coming soon
Adaptive maintenance
Develop predictive maintenance guidance from asset and service context, building on calendar, mileage, and engine-hour triggers.

These plans do not change the initial-release workflows described above or the requirement for human invoice approval. Discuss future needs alongside your current operation in a personalized demo.

COCKPIT / OPTIONAL UPGRADE

Follow the numbers
to the work behind them.

Explore regional KPIs, graphs, contributing records, and a follow-up example in Cockpit.

Explore the Cockpit example

SEE YOUR OPERATION IN WRENCHENGINE

Make the next handoff easier.

We’ll shape the demonstration around your service model, teams, customers, and priorities.

Request a personalized demo

Run the whole service daywith a connected record.

Put field calls and shop appointments on one operating plan.

Carry the job story from request to closeout.

Prepare a financial record reviewers can follow.

Know what is available, used, ordered, or owed back.

Keep the fleet informedwithout fragmenting the record.

Connect operational contextand accounting continuity.

Copilots extend the platform.Your team keeps control.

Dispatcher support

Technician & closeout support

More support forthe work ahead.

Technician day planning

Pre-departure stock checks

End-of-day replenishment

Supplier ordering through TC

Receipt matching

Dispatcher coaching

Bay and lift scheduling

Adaptive maintenance

Follow the numbersto the work behind them.

Make the next handoff easier.

Run the whole service day
with a connected record.

Keep the fleet informed
without fragmenting the record.

Connect operational context
and accounting continuity.

Copilots extend the platform.
Your team keeps control.

More support for
the work ahead.

Follow the numbers
to the work behind them.